Computer Support

Computer Support is a computer hardware and software topic that includes computer hardware, networking, laptops, printers, operational procedures, operating systems, security, mobile devices, and troubleshooting.

This course comprises 2 parts, 9 sections, and 58 lessons covering computer support. Each lesson includes a combination of Wikipedia readings, YouTube videos, and hands-on learning activities. The course also assists learners in preparing for CompTIA A+ Certification.

Preparation

This is a second-semester, college-level course. Learners should already be familiar with introductory computer concepts and IT Fundamentals.

Lessons

Part 1

• Hardware
  • Hardware Module 1
    • Motherboards
    • CPUs
    • BIOS and UEFI
    • RAM
    • Expansion Cards
    • Storage
    • Power Supplies
  • Hardware Module 2
    • Interfaces
    • Displays
    • Connectors
    • Peripheral Devices
    • Media
  • Hardware Module 3
    • Multifunction Devices
    • Print Technologies
    • Printer Maintenance
    • Components
• Mobile Devices
  • Mobile Devices Module 1
    • Laptop Components
    • Laptop Features
  • Mobile Devices Module 2
    • Other Devices
    • Ports and Accessories
    • Mobile Connectivity
    • Mobile Synchronization
  • Virtualization and Cloud Computing
    • Virtualization
    • Cloud Concepts
• Networking
  • Networking Module 1
    • Devices
    • Tools
  • Networking Module 2
    • Addressing
    • Protocols
    • Wireless
    • Network Services
  • Networking Module 3
    • Routers
    • Connectivity
• Hardware Troubleshooting
  • Hardware & Networking Troubleshooting Module 1
    • Troubleshooting Theory
    • Systems
    • Storage
  • Hardware & Networking Troubleshooting Module 2
    • Displays
    • Printers
  • Hardware & Networking Troubleshooting Module 3
    • Networks
    • Mobile Devices

Part 2

• Operating Systems
  • Operating Systems Module 1
    • Installation
    • Mobile Operating Systems
  • Operating Systems Module 2
    • Features
  • Operating Systems Module 3
    • Control Panel
    • GUI Tools
  • Operating Systems Module 4
    • Maintenance
    • Command Line Tools
    • macOS and Linux
    • Networking

• Procedures
  • Operational Procedures
    • Safety
    • Environment
    • Policies
    • Communication
• Security
  • Security Module 1
    • Prevention
    • Mobile
    • Data Destruction
  • Security Module 2
    • Threats
    • Best Practices
  • Security Module 3
    • Windows
    • Wired and Wireless
• Software Troubleshooting
  • Software Troubleshooting Module 1
    • PC Operating Systems
  • Software Troubleshooting Module 2
    • PC Security
  • Software Troubleshooting Module 3
    • Mobile Operating Systems
    • Mobile Security

See Also

• IT Fundamentals
• Wikipedia: CompTIA
• Wikibooks: A+ Certification

External Links

• Cybrary: Free CompTIA A+ Course

References

• CompTIA: A+ Certification Exam Objectives - Exam 220-801
• CompTIA: A+ Certification Exam Objectives - Exam 220-802
• CompTIA: A+ Certification Exam Objectives - Exam 220-901
• CompTIA: A+ Certification Exam Objectives - Exam 220-902
• CompTIA: A+ Certification Exam Objectives - Exam 220-1001
• CompTIA: A+ Certification Exam Objectives - Exam 220-1002

Subject classification: this is an information technology resource.

Educational level: this is a tertiary (university) resource.