Computer Support/Hardware Troubleshooting/Storage
This lesson covers troubleshooting storage.
Objectives and Skills
editObjectives and skills for the troubleshooting storage portion of A+ certification include:[1]
- Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.
- Common symptoms
- Read/write failure
- Slow performance
- Loud clicking noise
- Failure to boot
- Drive not recognized
- OS not found
- RAID not found
- RAID stops working
- Proprietary crash screens (BSOD/pin wheel)
- S.M.A.R.T. errors
- Tools
- Screwdriver
- External enclosures
- CHKDSK
- FORMAT
- File recovery software
- Bootrec
- Diskpart
- Defragmentation tool
- Common symptoms