Computer Support/Hardware Troubleshooting/Networks
This lesson covers troubleshooting networks.
Objectives and Skills
editObjectives and skills for the troubleshooting networks portion of A+ certification include:[1]
- Given a scenario, troubleshoot wired and wireless networks with appropriate tools.
- Common symptoms
- No connectivity
- APIPA/link local address
- Limited connectivity
- Local connectivity
- Intermittent connectivity
- IP conflict
- Slow transfer speeds
- Low RF signal
- SSID not found
- Hardware tools
- Cable tester
- Loopback plug
- Punch down tools
- Tone generator and probe
- Wire strippers
- Crimper
- Wireless locator
- Command line tools
- PING
- IPCONFIG/IFCONFIG
- TRACERT
- NETSTAT
- NBTSTAT
- NET
- NETDOM
- NSLOOKUP
- Common symptoms