Talk:Motivation and emotion/Book/2011/Dealing with conflict

Comments

Hi Courtney, noticed that you havent put your link in for multimedia and i saw that it was apart of the guidelines and i didnt want you penalised for missing it. I quickly put the link up, and im sorry if its an intruding on your page (p.s it doesnt really lead anywhere but this is the standard link that everyone is using) EamesA 14:10, 6 November 2011 (UTC)

Hey Courtney, just been taking a look at what other people have been up to on their pages and stumbled onto yours. Really interesting topic! I have been struggling to make mine visually pleasing but you have given me some inspiration. Thankyou! Imago 03:37, 28 October 2011 (UTC)

Hey Courtney, Your outline is great and shows the amount of detail your heading towards. It's very clear and easy to understand what each section is about. I'm looking forward to seeing more soon :-) Are you going to use any examples? I'm not sure we are allowed to but it may be a great way to illustrate conflict resolution! Alicia ~ ~ ~ ~

Hi Courtney, I'm writing the piece of Emotional Intelligence. EI, or lack of it plays a bit part in conflicts and thier resolution. You might like to take a look at the work of Goleman and Bar-On. It emphasises how knowing your own emotions and feeling empathy for others helps enormously to overcome problems and get better outcomes. Good luck. Ray U112052 06:47, 19 October 2011 (UTC)

Hey Courtney, thanks for your comments on my chapter! I have had a read through yours and it's already looking great. From your work so far, I think you've managed to find a good balance between self-help and keeping it scientific. My only suggestion would be to include some examples or 'case study' type information. Looking forward to watching your progress and reading the completed chapter! Talk soon, Shauna ShaunaB 09:57, 25 October 2011 (UTC)

Hey Courtney, Great job so far! I like how you have broken your chapter down into sections as it makes each sub topic clear and relevant. Looking forward to seeing the end result! Maybe when you discuss conflict styles, if you could find a little quiz/survey/outline that shows what style we might be, you could include that for fun and effectiveness :)AngeM 00:15, 26 October 2011 (UTC)

Thanks very much for your lovely comments, and thanks very much Ray for your suggestion!! I will seek out that info now :)Courtney.reis 08:41, 26 October 2011 (UTC)

Courtney I am having page envy!! It looks great and pictures work so well. The quiz is a great way to engage the audience and learn a bit more about themselves. Loving it EamesA 23:50, 27 October 2011 (UTC)

Just a thought - maybe you could link your last paragraph on 'Moving on' to Naomi's page on forgiveness. Looking awesome by the way! ShaunaB 03:14, 29 October 2011 (UTC)

Thanks Shauna! That is a great idea I tihnk I may have to do that! Courtney.reis

I thought i was going alright until i came across your page :). Your page is one of, if not the most, aesthetically pleasing pages. And thats backed-up with solid content and an intresting quiz. great job! Atice 01 04:09, 30 October 2011 (UTC)

THanks very much Atice01 :) 124.168.208.83 06:29, 30 October 2011 (UTC) Hey Courtney i accidently changed your page thinking it was my page! however, i undid the problem. hope its all normal again! sorry :)

Hey Courtney, your chapter seems to be progressing really nicely! Not only is it aesthetically pleasing, but you have covered a nice amount of content and research. Maybe your summary could be a little longer - providing a specific take-home message? :) Good work! AngeM 12:51, 30 October 2011 (UTC)

HAahaha thanks ange :) yes, dont worry my summarys not even half done :) thanks very much! Courtney.reis 20:21, 30 October 2011 (UTC)

Loved the way the quiz and images make the whole page more engaging, and you've summarized the topic very well. Nicely done!Jackson997 06:06, 31 October 2011 (UTC)

thanks for helping me find the comments/discuss page Courtney. Your page is looking good and i love the conflict is difficult picture. I know you're not finished, but don't forget to write more in your conclusion about how to imporve your life. Take home/ key notes. Thanks for commenting on my page Noodles&Wedges 07:03, 1 November 2011 (UTC)

Hi Courtney, thanks for your feedback. Your chapter looks great and a very intersting topic. I really like you colour schemes and pics. (Susann 07:48, 1 November 2011 (UTC))

Hey Courtney, your chapter is looking great! The structure is very sound and it generally seems very applicable to everyday life. A bit envious! Mine has been rather tricky getting to that stage. The quiz is very innovative too. Keep up your good work. --Jaybay 12:03, 2 November 2011 (UTC)

Hey Courtney. I edited you "see also" links into bullet points and internal links. Feel free to change it back if you want. Noodles&Wedges 01:22, 5 November 2011 (UTC) Looking good Courtney. You must be glad to have it finished. I moved the PLEASE TAKE NOTE section of the quiz into the themed box. I did this because it is information about the quiz and should therefore be with it rather than outside the box. You can move it back outside the box, but I think it gets lost there. Noodles&Wedges 04:28, 6 November 2011 (UTC)

Courtney - your page looks great! I love the way in which you have chosen to break the broad topic of conflict down. The 'moving on' and 'other side of anger' sections are really intresting and it is good to have the different perspectives in the chapter. 137.92.97.111 01:47, 6 November 2011 (UTC)

Draft Feedback

Hi Courtney, First of all, great visual impact and integration of pictures with text! I really like your discussion of the conflict styles leading up to the quizz. I instantly wanted to take the quizz and see what my style was! I have some feedback below regarding content, please take it or leave it as you like:

You have a really in-depth discussion of conflict and conflict styles and could also focus on the role of emotion in conflict and conflict resolution. For example, emotion knowledge, expression management and emotion control may be very useful concepts in overcoming and responding appropriately to conflict. In conflict situations, emotions may need to be regulated, controlled or managed to be adaptive and increasing emotion knowledge, for example, may assist with more adaptive responses. Under 'keeping your cool', you talk about emotionally intelligent adults. I think this is the first time you have introduced this concept and it might be worth focusing a bit more text on emotion and emotional intelligence, as this section is really a great part of your argument, providing a possibility for self-help in conflict resolution more than descriptive content.

In terms of self-help, you may like to discuss how emotions arise as we interpret the meaning (appraisal) and causes (attributions) of situations and how reappraisal and changing attributions can assist with emotion management in conflict resolution from a cognitive perspective. Seligman's ABCDE solution (tutorial 3) might even be interesting to note.

You might also like to consider mentioning the role the emotion of anger plays in conflict; how it can have a positive function, assisting with relationships and understanding of the person and problem, when it is expressed nonviolently and assertively (See, e.g., Reeve, p 314). This puts a positive spin on conflict as good resolution can lead to a better understanding and relationship than existed previously. Feeling emotional during conflict helps muster energy and resources that motivates adaptive coping behaviour to resolve conflict. Conversely, in your discussion of how conflict escalates, you might include how anger can become the more destructive form of aggression if not managed or expressed appropriately and how this could escalate or compound the conflict through the social functions of emotions (e.g., mimicry, contagion and facial and physiological feedback from the felt experience of anger that intensifies the emotion).

Chapters 11 and 12 of Reeve in particular may be useful for this topic. You have a wonderful topic to work with and your page is coming together beautifully! I look forward to reading more and seeing what you include in the summary as key points from your discussion. Well done getting to this stage so early - it is great to see so much effort going into the book chapter. Cheers, Rfoster 22:20, 1 November 2011 (UTC)

I've had a quick look - here's some comments:

1. Overall structure - excellent
2. Links - Add some interwiki links e.g., conflict resolution (Wikipedia)
3. Colour - it's a bit strong for me - I'd go with very light if any background colour
4. Paragraph length - Paragraphs seem too long - look to split them. Aim to communicate one idea per paragraph in three to five sentences.
5. Images - maybe you can find some better ones on Wiki commons? - e.g., maybe illustrate each of the conflict styles with an iconic image?
6. Conflict styles - knowing one's conflict style and its pros and cons appears to be a key take-home message, so I would really push this and make it a clear part of the what is gained by the reader from this chapter. See some of my edits to help with this. Note that conflict styles is very much based here on one reference, with no mention of related research.
7. Quiz - Fantastic. But check scoring - I did it and got 15/20?. Make sure to reference the source and if possible mention validity/reliability etc.
8. Tables - Consider using tables to organise some information and to help break up the text e.g. maybe a table which summarises differences in conflict styles between males and females?
9. Australian spelling - e.g., hypothesized -> hypothesised

Sincerely, James -- Jtneill - Talk - c 22:29, 1 November 2011 (UTC)

Hey, I just had a read through it looks great. I got stuck on this sentence though "In accordance with the Valuable Relationship Hypothesis, it is important to consider that not only relationships we value are significant." What do you think about saying something like "In accordance with the Valuable Relationship Hypothesis, it is important to consider that the relationships we value are not the only significant ones." EFA 00:03, 2 November 2011 (UTC)

Thanks so much for all your helpful feedback guys! I am in the midst of incorporating it now. And thanks EFA, i will go and have a look at that sentence now and rework it! Courtney.reis 00:24, 2 November 2011 (UTC)

Conflict styles survey

Since the 'quiz' is self-created, then perhaps provide in a sub-page Motivation and emotion/Book/Dealing with conflict/Conflict styles survey (or choose a sub-page name that fits with how you want to name the quiz) an explanation of how the test was developed - e.g., even if its just what you sent in email, that's a good start at explaining its development. -- Jtneill - Talk - c 05:04, 2 November 2011 (UTC)

Hi Courtney. This is looking great! Well done. Just a couple of grammatical things I picked up. In the first section you've written we can tak conflict as... I think this is supposed to be take? And under when intervention is needed, you need apostrophes in your hasn'ts. But otherwise you've done a really good job. One more thing I'd suggest is maybe including info about a counselling service such as lifeline in your see also section because it is a rather self-help oriented topic.

Not sure who wrote this but thankyou! That is a fab suggestion and I will definitely include info in the when intervention section. Thankyou! Courtney.reis 06:24, 3 November 2011 (UTC)

Hey, just made a minor change. Added in a missing space. Jackson997 01:43, 4 November 2011 (UTC)

Hi Courtney - very interesting research and a great quiz - very well done - congratulations - Magnolia

Chapter review and feedback

This chapter has been reviewed according to the marking criteria. Written feedback is provided below, plus there is a general feedback page. Please also check the chapter's page history to check for editing changes made whilst reviewing through the chapter. Responses to this feedback can be made by starting a new section below and/or contacting the reviewer. Chapter marks will be available later via Moodle, along with social contribution marks and feedback. Keep an eye on Announcements.

Overall Overall, this is a useful, applied chapter about how to resolve interpersonal conflict. The chapters draws on theory and research and offers well-rounded, considered self-help recommendations. The chapter is perhaps too text-heavy and could benefit from shorter paragraphs and perhaps some case studies, examples, or practice problem to be solved. Additional proofreading would be ideal too. Theory Theory coverage is broad (good) and considers many relevant aspects involved in conflict. In this sense, the chapter offers a considered, nuanced, mature approach, with sensible advise that doesn't stray from the central propositions. The introduction could be more explicit about the problems to be solved and theoretical approaches to be considered. Research Research studies are used throughout the chapter to illustrate the theoretical principle and provide example. When describing important research findings, try to indicate the size of effects rather than simply whether or not there was an effect or relationship. Written expression Written expression The chapter is enthusiastically written, but at times presents as a wall of text. The chapter development clearly benefited from peer review on the talk page (well done). Some paragraphs were overly long. Each paragraph should communicate one key idea in three to five sentences. Avoid directional referencing e.g., "As previously mentioned" Learning features Quiz is useful. More interwiki links could be added A small number of images are used with basic captions No tables or figures are presented. Spelling, grammar and proofreading Further proofreading to correct several minor typos would be useful. APA style In-text citations use appropriate APA style (but maybe check up on when to use/not use year) Reference list is in very good style. There were no second initials for authors, though?

-- Jtneill - Talk - c 11:17, 26 November 2011 (UTC)

Thanks so much James! The feedback is very much appreciated! Courtney.reis 23:38, 26 November 2011 (UTC)

Multimedia feedback

The accompanying multimedia presentation has been marked according to the marking criteria. Marks are available via login to the unit's Moodle site. Written feedback is provided below, plus there is a general feedback page. Responses to this feedback can be made by starting a new section below. If you would like further clarification about the marking or feedback, contact the unit convener. If you wish to dispute the marks, see the suggested marking dispute process.

Overall Overall, this is a basic talk-to-slides style presentation, with text animation. To improve, consider using less detailed text, slowing down, and using more examples. Structure and content Content was detailed and text-heavy. Structure could include a greater focus on a key focus question and take-home messages Communication Narration could be slower, to allow points to sink in. Consider increasing tonal range to increase interest and attention Consider using images to help illustrate the ideas Production quality Basic, but satisfactory production quality. Audio volume seemed to go lower (quieter) about half-way through Text was on the small-side - suggest less text and larger font

-- Jtneill - Talk - c 05:18, 10 December 2011 (UTC)