Learning civility

Feel free to read and discuss.

Readings

Civility in life

1. Are you an asshole? - Take the ARSE, an asshole self-rating exam
2. Bad is stronger than good: Why good bosses eliminate the negative first (Bob Sutton, Sep 12, 2010)
3. Responding to hostile emails from high conflict personalities (Psychology Today, Dec 2, 2010)

Civility on the internet

1. Someone is wrong on the internet (xkcd, Duty Calls)
2. Is Internet Civility an Oxymoron? (The Wall Street Journal)

Civility in wiki

1. Wikiversity:Civility
2. Wikipedia:Civility
3. Category:User essays on civility
4. Wikiversity studies: Learning from conflict and incivility
5. Etiquette - Wikiversity:Etiquette
6. Wikiversity:Respect people
7. Wikiversity Course on Virtues: Civility

Quotes

1. "Civility costs nothing and buys everything." Lady Mary Wortley Montagu, 1689–1766
2. "Judge man’s civility not by his compassion for his friends, but by his compassion for his enemies." - The Da Vinci Code, 2003
3. "Civility: freedom from barbarity, kindness, politeness" (Samuel Johnston)[1]

See also

• Aggression in the workplace

References

Cortina, L. M., V. J. Magley, J. H. Williams, & R. D. Langhout (2001). Incivility in the workplace: Incidence and impact. Journal of Occupational Health Psychology, 6, 64-80.

Van Fleet, D.D. & Van Fleet, E.W. (2007). Preventing workplace violence: the violence volcano metaphor. Journal of Applied Management and Entrepreneurship, 12, 17-30.