Wikiversity

IT Service and Support/Troubleshooting

< IT Service and Support

This lesson introduces Troubleshooting. Activities include .

Objectives and SkillsEdit

Objectives and skills for Troubleshooting certification include::

ReadingsEdit

  1. Wikipedia: Troubleshooting
  2. Wikipedia: Problem solving
  3. Wikipedia: RPR problem diagnosis

MultimediaEdit

ActivitiesEdit

  1. Use the Discuss page to post comments and questions regarding this lesson.
  2. Review the lesson summary, key terms, review questions and flashcards below.

Lesson SummaryEdit

Key TermsEdit

Review QuestionsEdit

Enable JavaScript to hide answers.

Click on a question to see the answer.

FlashcardsEdit

ReferencesEdit

  Subject classification: this is an information technology resource.
  Type classification: this is a lesson resource.
  Completion status: this resource is a stub, so not much has been done yet.
Retrieved from "https://en.wikiversity.org/w/index.php?title=IT_Service_and_Support/Troubleshooting&oldid=1688384"