Working effectively in an IT environment

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From the official document:

"This unit defines the competency required to work effectively within the IT environment of an organisation by researching and assembling information about the organisation's IT systems, equipment, software, policies and governance arrangements."

Basically, that means ... (translate above into plain english)

You can read more about this unit on the National Training Information Systems Official document for ICAW2001A.

This unit is a pre-requisite for the following qualifications:

How this unit will help you edit

After learning and applying the skills required by this unit you'll be able to demonstrate your skills in:

1. Identify IT in an organisation and related relevant policies and procedures
  1. Identify IT roles in an organisation and briefly describe what services they perform
  2. Identify and describe key players from the IT service areas previously identified
  3. Identify IT policies and procedures and research whether they are used in practice
2. Identify IT equipment, software and operating systems used by the organisation
  1. Identify IT equipment, operating systems and software used in the organisation and understand the importance and role within the organisation
  2. Establish that all of the equipment locations and service requirements are maintained according to organisational requirements and prevailing policies and procedures
  • translate the above elements and performance criteria into plain english and summarise here...

Ideas for learning the required skills edit

It is critical that you have some hands on experience. A great start would be a virtual machine. Watching videos pertaining to a specific device or course. Reading on the subject can only help understand it.

Ideas for demonstrating this unit edit

The best way to demonstrate these skills is ...

Grading edit

If you are demonstrating this unit as part of a formal course, you might find that the unit is graded (meaning you can not only demonstrate your competence, but can also gain a credit or distinction). Your facilitator may already have set criteria that your college uses. If not, here are some ideas for possible credit/distinction activities that you can discuss with your facilitator:

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Notes and discrepancies edit

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