Customizing packaged software applications for clients

From the official document:

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"This unit defines the competency required to analyse, design, implement and review the customisation of packaged software applications, using simple programming constructs."

Basically, that means ... (translate above into plain english)

You can read more about this unit on the National Training Information Systems Official document for ICAU3028A.

This unit is part of the following qualifications:

Prerequisite unit The following unit is a prerequisite for this competency:

How this unit will help youEdit

After learning and applying the skills required by this unit you'll be able to demonstrate your skills in:

1. Analyse customisation requirements
  1. Determine client requirements and document these in a requirements specification file in line with organisational requirements
  2. Confirm that the projected specifications meet client requirements
  3. Determine the required level of documentation necessary to meet client requirements
2. Develop customisation
  1. Design software applications, taking into account system limitations and client needs
  2. Customise software applications using simple programming constructs, conforming to organisational requirements
  3. Have the client test the customised software applications and obtain feedback from the client
  4. Make further changes to software applications to meet client requirements
  5. Document the changes
3. Provide support for customised application
  1. Produce documentation for client
  2. Produce help desk documentation for ongoing support
  3. Obtain client evaluation and feedback to ensure that their requirements have been met
  • translate the above elements and performance criteria into plain english and summarise here...

Ideas for learning the required skillsEdit


Ideas for demonstrating this unitEdit

The best way to demonstrate these skills is ...


If you are demonstrating this unit as part of a formal course, you might find that the unit is graded (meaning you can not only demonstrate your competence, but can also gain a credit or distinction). Your facilitator may already have set criteria that your college uses. If not, here are some ideas for possible credit/distinction activities that you can discuss with your facilitator:

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Notes and discrepanciesEdit

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