Tourism/International

This course will help you in the consideration of generic subjects which relate to the global tourism industry. It is designed to help those already skilled in the travel and tourism sector to develop management capability for international tourism operations.

Content

Tourism industry

This Tourism industry topic will assist you in developing an understanding of the many aspects of the tourism industry, and an appreciation of its place in the global and local economies.

Tourism Marketing

• Market planning

1. Resources
2. Presentation
3. Assessment
4. Skills
5. Needs

Geography

• Global

1. teaching and learning support resources
2. presentation, reading and discussion point
3. multi-choice test

Customer Services

1. Resources
2. Presentation
3. Assessment

Human Resource Management

• Developing staff

1. Resources
2. Presentation
3. Assessment

• Managing staff

1. Resources
2. Presentation
3. Assessment

Destinations

• Development

1. Resources
2. Presentation
3. Assessment

• Planning (local)

1. Resources
2. Presentation
3. Assessment

Operations Management

• Design

1. Resources
2. Presentation
3. Assessment

• Operations and Information

1. Resources
2. Presentation
3. Assessment

Finance and Tourism

• Business

1. Resources
2. Presentation
3. Assessment

• Control

1. Resources
2. Presentation
3. Assessment