TAO/Personas

This page contains personas representing the different target groups of the TAO Handbook and Community of Practice. You may want to browse already existing persona descriptions in order to discover the various life situations and perspectives of our target public or to add a persona description of your own if you feel that an important group, life situation or perspective is still missing (instructions for persona creation).

Staff members in a managing or co-ordinating function (managers)

This section contains personas of staff members in a managing or co-ordinating function (volunteers or paid staff) at organizations providing or intending to provide:

• e-learning / blended learning for seniors
• any other type of online activity for seniors related to online communities or social networks
• web2.0 introductory courses
• any type of service involving online communities or virtual teams which heavily rely on the participation of seniors

Personas

• Heiko (56), program manager at a community centre
• Guillaume (30), project manager at Wikimedia France

Instructors, moderators, facilitators (instructors)

This section contains personas of instructors, moderators, facilitators (volunteers or paid staff) of:

• e-learning / blended learning courses for seniors
• web2.0 introductory courses for seniors
• online activities for seniors in social networks or online communities
• activities aiming at developing online services together with seniors in a co-creative approach

Personas

• Marianne (62), volunteer instructor for new media courses for older people

Consultants

This section contains personas of consultants working with organizations providing or intending to provide:

• e-learning / blended learning for seniors
• any other type of online activity for seniors related to online communities or social networks
• web2.0 introductory courses
• any type of service involving online communities or virtual teams which heavily rely on the participation of seniors

Personas

• Simona (39), consultant for adult education association of NRW / vhs-Landesverband Nordrhein Westfalen, Germany
• Bernhard Hofer (33), researcher in Zurich, interested in consulting online communities for seniors

Senior end users

This section contains personas of seniors affected by the digital divide in various degrees who participate in:

• e-learning / blended learning activities
• any other type of online activity related to online communities, social networks, or virtual teams
• web2.0 introductory courses

Personas

See personas of older end users on the German version of this page (in German).

Other groups

This section contains personas describing stakeholders of the TAO Handbook and Community of Practice that don't fall in one of the categories above.