Service Dog/Service dog access

Managers of venues such as restaurants and stores may not exclude service animals and their handlers. They are not permitted to demand that the handler state a diagnosis or specific disability. They may ask “what service does this animal perform”. It is not lawful however to require a statement of a specific diagnosis, which is under Federal law considered to be a violation of privacy rights. There is no requirement or provision that the dog demonstrate any such task or work, produce training records or certifications