Instructional design/Introduction to Kirkpatrick’s four levels of evaluation/Level One Survey Example

Introduction

Your team of instructional designers, multimedia developers, and trainers has worked hard for the past nine months to roll out a training program on time management. And, you have just completed a pilot run of the course.

Well, what did your learners think about it? That’s where Kirkpatrick’s Level One comes in handy. Your results from Level One evaluations can help you:

find out what you can do to make your training program more effective and appealing
provide management quantitative information about the program for decision-making purposes

How exactly do you carry out a Level One evaluation?

For detailed feedback, you can conduct an interview with each participant. But, if you are looking for a quick and yet effective way to collect learners’ feedback, then Level One surveys, or reaction sheets as they are commonly called, are the way to go.
You can create a level 1 survey by:

Determining the target areas
Creating appropriate questions
Structuring and sequencing your survey

By the end of this module, you will learn to create your own level 1 surveys. For now, let's take a look at an example, where the training team wants to know whether the Time Management training program was well received, and what changes, if any, can they make the program better.

Sample Level 1 Survey

Please circle the appropriate responses after each statement

I found the course materials interesting and easy to follow.

The facilitator's presentation style enhanced my learning experience.

The facilitator answered my questions satisfactorily.

I found the training room atmosphere to be pleasant.

I found this session's duration right.

Please circle the appropriate responses after each statement

Please check one or more options for the following:

The following session(s) were the most useful for me:

Biggest "time killers" at work
How to manage meeting schedules
Time-saving email tips

I like training sessions for similar topics to be:

4 hours (1/2 day session)
8 hours (1 day session)
Completely online

Please give us your comments for the following questions:

What would have improved the overall experience for you?

What could have made the training more effective for you?

Notice anything about the survey? If you take a close look, you'll notice that these survey questions are focused on specific areas of the training. And, determining what those target areas are is the first step in creating a level one survey. To find out more, click Next to go to Lesson 3.

Back

1. Kirkpatrick’s 4 Levels of Evaluation

2. Level 1 Sample Survey

3. Target Areas

4. Question Types

5. Structure Your Survey