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Fire and emergency management/Fire officer IV/Community and Government Relations

< Fire and emergency management | Fire officer IV

This duty involves projecting a positive image of the fire department to the community, according to the following job performance requirements.


Learning Objectives:

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Terminal Objective: Attend, participate in, and assume a leadership role in given community events in order to meet community needs and enhance the image of the fire department.

Enabling Objectives:

  • Describe the departmental community demographics
  • Explain the departmental community and civic issues
  • Define effective community service methods
  • Describe the formal and informal community leaders
  • Demonstrate the ability to communicate orally
  • Demonstrate the familiarity with public relations


Terminal Objective: Given fire service issues, monitor, local, state and federal legislative activities in order to enhance the effectiveness of the fire department.

Enabling Objectives:

  • Describe the departmental community demographics, issue and needs
  • Describe the formal and informal community leaders
  • Demonstrate familiarity with the legislative process
  • Demonstrate the ability to communicate orally and in writing

A Leadership Role in the Community

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Community Demographics

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Community and Civic Issues

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Effective Customer Service Methods

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Formal and Informal Community Leaders

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Oral Communications

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Public Relations

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Legislative Activities

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Community Demographics, Issues, and Needs

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Formal and Informal Community and Legislative Leaders

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Legislative Processes

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Oral Communication

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